Privacy Policy – planifly

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name and email address
• Account credentials (securely encrypted)
• Profile information you choose to provide

1.2 Social Media Account Data

When you connect your social media accounts, we access:

• Account information (name, handle, profile picture)
• Access tokens (stored securely and encrypted)
• Content you create or schedule through planifly
• Analytics and performance data from your posts

1.3 Usage Data

We automatically collect information about how you use planifly:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and features used
• Time and date of access

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and schedule your social media posts
• Authenticate and manage your connected accounts
• Send you service-related notifications and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

3.1 Third-Party Social Media Platforms

When you connect your accounts, we share necessary data with the respective platforms (Facebook, Instagram, X/Twitter, LinkedIn, TikTok, Pinterest, YouTube) solely to:

• Publish your scheduled posts
• Retrieve analytics data
• Manage your account connections

This sharing is limited to the permissions you explicitly grant during account connection.

3.2 Service Providers

We may share data with trusted third-party service providers who assist us in:

• Hosting and infrastructure services
• Payment processing
• Analytics and monitoring
• Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure storage of access tokens and credentials
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Monitoring for unauthorized access or suspicious activity

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Revoke consent for data processing where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of planifly.

8. Children's Privacy

planifly is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using planifly, you consent to the transfer of your information to these countries.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Displaying a notice within the Service

The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of planifly after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: